1. Purpose of Collection and Use

• To receive and respond to inquiries
• To handle complaints and feedback promptly

2. Personal Information Collected

• Required: Name, Organization
• Optional: Email, Phone, Position/Title, Nationality

3. Retention Period

• Personal information will be retained for 3 years from the date of inquiry submission.
• May be retained longer if required by law.

4. Right to Refuse

• You may refuse consent to the collection and use of personal information.
• However, refusal may limit our ability to respond to your inquiry.